Trust V.P. Sheridan Insurance, Inc. with help shopping for personal and commercial insurance coverage. The Sheridan family has provided insurance protection in DeWitt, Iowa, and the Quad Cities since 1938. As an agency of insurance professionals, we provide a wide selection of insurance coverage products with personal service you can trust. Our commitment to quality service is backed by the Underwriter of Merit award from Pekin Insurance in 1999, 2005, 2006, 2007, 2008, 2009, 2012, 2013, 2014, 2015, 2016, 2017 and 2018. V.P. Sheridan Insurance, Inc. also won Pekin Insurance, Robert T. Tebben Iowa Agency of the year in 2009.
Your satisfaction is always our first priority. Our mission is to ensure your assets are properly protected. We listen to your goals, needs, and restrictions, and make a point to see that each and every item on your agenda is addressed. Expect quality service, attention to detail, and the best value on your protection.
Trust our professionals to see that you get the protection you deserve. Contact us to schedule an appointment and discuss your financial needs.
Expect a commitment to customer service when you choose us. As part of our commitment, we pledge the following:
- To identify the insurance and financial services that are right for you, your family, or your business.
- To guide you through the claims process for a prompt and fair resolution of your claim.
- To customize your coverage as needed.
- To help you solve problems related to your coverage or account.
- To explain the coverages and options available to you through our agency.
- To return your phone calls and emails promptly.
- To provide 24/7 services for our customers, including emergency phone numbers, online account access, email, and call center services.
- To commit our staff to continuing education so they may be more knowledgeable in serving you.
- To treat you with respect and courtesy.
- To conduct our business in an ethical manner.
We pledge this to our clients and ask that you let us know if we fail to meet our commitment so we may take corrective action.
V.P. Sheridan Insurance, Inc. Web Site Privacy Statement
We will ask you to provide your personal information to us when you enroll for coverage and when you purchase an insurance policy from us. We will also ask you to provide your personal information to us when you send e-mail to us from this Web site. When you enroll for an insurance policy at V.P. Sheridan Insurance, Inc., we will ask you to provide your name, home address, mailing address, telephone number and e-mail address. This information will be provided to the insurance company when you purchase an insurance policy so they can establish you as a policyholder. We will maintain a record of your information at the offices of V.P. Sheridan Insurance, Inc. so we can provide you with policyholder service. The employees of V.P. Sheridan Insurance, Inc. have been instructed on maintaining the privacy of each customer and the importance of protecting the customer's personal information.
When you purchase an insurance policy from V.P. Sheridan Insurance, Inc., you will pay the premiums with your credit card, cash or personal check. If you use your credit card to pay the premium, your credit card information is deleted from our records after your purchase has been authorized. We do not keep a record of your credit card information. If you pay the premium using your personal check, we will keep a copy of your check in your file. When you send us e-mail from this Web site, you will provide us with certain personally identifiable information including your e-mail address.
A cookie is a piece of data that is stored on a visitor's hard drive while they are visiting this Web site. We may utilize a short-lived form of cookie when you visit this site. At V.P. Sheridan Insurance, Inc., a cookie is only used to identify one unique visitor from another visitor during a particular session. A session is the period of active site-use while that unique visitor is linked to our server. We may use cookie technology during a session as a tool to carry forward your input information during the enrollment process. This enables the visitor to input their information once and have the information appear later during the enrollment process. No personally identifiable information is stored on the cookie. The cookie expires and is deleted from the visitor's computer as soon as they close their browser or if they are not actively browsing our Web site for more than 20 minutes. Should a previous visitor to our Web site return for a new session, they will be issued a new cookie and in no way will they be recognized as a visitor from a previous visit or
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