Service Area:
Iowa & Illinois
 
Hours:
Monday–Friday,
8:30 a.m.–5:00 p.m. 
 
Memberships:

Trusted Choice

Independent Insurance  
Independent Insurance
Agents of Iowa

Chamber of Commerce

Iowa Cattlemen's Association

Awards:

Pekin Insurance,
Underwriter of Merit

1999 2005 2006
2007 2008 2009
 
Pekin Insurance,
Full Circle Agency Award
2005 2006 2007
 2009
Pekin Life Insurance
Gold & Inner Circle 2004
Silver 2005, 2006, 2007, 2009, 2010 & 2011

Trusted Choice

Trust Choice - Pledge of Performance

Trusted Choice® agencies are insurance and financial service firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

  • Work with you to identify the insurance and financial services that are right for you, your family, or your business and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help you solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.